Thursday, September 26, 2019
Diary Entries (About a Brit Lit Character) Essay
Diary Entries (About a Brit Lit Character) - Essay Example Fortunately, it does not work with me. It is very clear to me that there is something lurking beneath that casual hospitality. Well then, let me attend to other matters my friend. It has been hours since I went up here to my favorite room at the mezzanine. Yours, H. 23th April 635 My Dear Friend, It has been almost a month since I last shared my reflections with you. I am holding a cameo medallion that I gave to my Queen during our wedding. Oh and yes! The ring! That wonderful piece of intaglio jewelry that she loved very much. The stones were embedded beyond the goldââ¬â¢s surface. I cannot forget the look on her face when I gave the pieces to her. I wonder whatââ¬â¢s happening between us now. She seems distant. Anyway, I need to go as it seems I lost track of time. I hear the morning sound of the campanile from the nearby chapel already Yours, H. 1st May 635 My Dear Friend, My dear Queen is very happy with my consent to invite my brother over. She is talking about having a pa lace ball, to coincide with our anniversary. She is thinking of ordering some fresco paintings for the rotunda, the palace hall where she intends to accept the majority of the guests. Also, she mentioned about using a new type of wares called majolica. She mentioned how colorful the earthenwares are, and she wants the guests to be served in a new fashion.
John Cleese & Creativity Essay Example | Topics and Well Written Essays - 750 words
John Cleese & Creativity - Essay Example Prostitution has its supporters and opponents. Supporters say that it should be legalized as a form of legitimate sexual work, while opponents argue that it must be continuously criminalized because it demeans women and is connected to other illegal activities. I want a different solution that is one-of-a-kind, in that, it helps existing and potential sex workers find another form of meaningful related work. To ponder on diverse solutions to ending prostitution that can satisfy proponents and opponents of prostitution, I followed Cleeseââ¬â¢s five creativity factors a couple of days ago, wherein first, I chose a space for my pondering session. Cleese asserts that people ââ¬Å"canââ¬â¢t become playful, and therefore creative, if [theyââ¬â¢re] under [their] usual pressures,â⬠so it is important to seal oneself off in a quiet place with no distractions. I went to a secluded portion of a nearby park when the weather was quite nice and I turned off my cellphone too. At the same time, I informed my friends and family who always send messages (online and offline) that I would go off the grid for three hours, so I would not respond to them. I would have wanted someone to go with me to expand the creativity circle, as Cleese suggested, but unfortunately, the people I wanted to invite were unavailable. The second factor of creativity is time. I gave my pondering session an hour and a half and up to two hours, as Cleese recommended. Cleese said that we need an ââ¬Å"oasis of quietâ⬠for a specific period of time to unleash our natural creativity. During this time, I did some brainstorming by writing down possible original solutions to prostitution without being hampered by ethical, legal, and other potential boundaries to my creativity. It did not matter if the solutions were unscrupulous or silly or impractical. I just wrote down everything that I can think of that can convince prostitutes/sex workers
Wednesday, September 25, 2019
Mesa Shading Master Plan Essay Example | Topics and Well Written Essays - 250 words
Mesa Shading Master Plan - Essay Example This type of shading can be used to the sidewalks and pedestrian corridors. Trees can be planted in order to give shade along the sidewalks. Trees like Delonix Regia and Gleditsia tricanthos are a better choice because they can survive harsh climate conditions, grow fast and do not produce fruit. Green roofing is the best kind of roofing that can be used in areas such as bus stops and intersections. This kind of shading is environmental friendly, and they ensure conservation of the environment and tackle the loss of biodiversity. This type of shading increases energy efficiency while providing shading. If this kind of shading is installed in parking lots, they will produce clean energy as well as shading the cars from direct sunlight. In Mesa Dr, we shall have the Delonix regiaon trees on the streets. These kinds of trees are drought resistant and grow very fast. We shall avoid trees like the tipu tree because of its strong roots that can uproot sidewalk pavement. E University Dr will adopt the solar shading as this will enable generate extra power for the surrounding areas. N centre streets should be planted with Muskogee Crape Myrtle. These trees provide shade as this type does not bear fruit and grows quickly. Grynning, S., Time, B., & Matusiak, B. (2014). Solar shading control strategies in cold climates - Heating, cooling demand and daylight availability in office spaces. Solar Energy, 107182-194. doi:10.1016/j.solener.2014.06.007 Sun, L., Lu, L., & Yang, H. (2012). Optimum design of shading-type building-integrated photovoltaic claddings with different surface azimuth angles. Applied Energy, 90(1), 233-240.
Tuesday, September 24, 2019
The impact of the financial meltdown on the luxury fashion goods Dissertation
The impact of the financial meltdown on the luxury fashion goods market - Dissertation Example Be the epicenter of a financial crisis in any country like the United States, but its effect is felt in the other nations as well, quite similarly to the manner in which the global economic crisis of 2008 impacted the industrial sectors of the United Kingdom (Naude, 2009, p.19). The worldwide economic crisis of 2008 disturbed the basics of the luxury fashion commodities industry globally. To ride out the outburst, the, industry players countered to new user demands and, in the course, redefined the industry of luxury. There have been considerable changes and challenges faced by the luxury goods companies. The research would also include the case of a handbag designer in Paris, France, named Philippe Rousseau, who worked hard to push his business all through the crisis period. (Lauder Global Business Insight Report, 2010, p.9). Thus the rationale for the research is to understand the impact of the global financial crisis on the luxury fashion goods industry and analyze the way forward to online selling, which has been introduced by several luxury goods organizations as a new means of attracting consumers, in the recovering face of a global financial meltdown. 2) Literature Review: By the end of 2007, the world had penetrated into a recession or a financial meltdown the origin of which were mortgage and credit crisis, thereby leading to unemployment. Consumer confidence got destabilized, and this caused a cutback in the spending habits of the customers. The economic strain and the indecisive future also created a comprehensive change in the fashion industry leading to joblessness, curtails in expenses, termination plans for growth and development, or at times bankruptcies and closure of the business (Taylor & Weerapana, 2009, p.782). The luxury sector started facing saturation in the market with thinning demand. Sales of high finish fashion goods were confronted by the consumersââ¬â¢ inclination to explore and evaluate prices, and find thorough information bef ore buying. Designers started looking at partnerships with mass traders. Retailers and designers, in hunt of fresh clientele, pleaded to global apprehensions such as communally and environmentally accountable developed practice. It was by the end of the twentieth century that the industry started recovering and finding new ways of establishing their businesses again (Welters & Lillethun, 2011, p.111). Owing to the financial crisis, the middle class as well as many wealthy customers have been hit. Even those affluent groups who have not been individually affected by the crisis are changing their buying manners, a way of representatively taking part in the nationwide attempt and exhibiting harmony. In fact, the luxury sector gets more affected than other sectors by the consumersââ¬â¢ spending less on the products (Kapfere & Bastien, 2009). Philippe Roucou who is a handbag designer in Paris, has worked very hard to overcome the period of financial crisis. He started working for desi gner Gabrielle Cadet who designed hats and handbags, in 1988 and gradually became passionate for accessoriesà (philipperoucou, n.d.). His own business at present sells about 1500 handbags internationally per year. He is also involved in certain other businesses like a studio of his own. (Lauder Global Business Insight Report, 2010, p.9). In todayââ¬â¢s world as a means of attracting more consumers, the fashion goods companies are coming up with online selling facilities for their customers (Caroll &
Monday, September 23, 2019
CIR#2 Assignment Example | Topics and Well Written Essays - 250 words
CIR#2 - Assignment Example The increasing financial loses and security threats that America experience because of cybercrime triggered my interest in this topic. The article, ââ¬Å"Cybercrime costs $575 billion a year, $100 billion to USâ⬠by Tal Kopan prompted me to address the current issue, cybercrime. Apparently, America accrues the largest cybercrime costs in the world. Indeed, America suffers financial losses amounting to about $100 billion that has led to significant job losses and a downturn in the economy (Kopan 1). Moreover, FBI Director aggravates the seriousness of the issue by showing how cybercrime and cyber espionage pose fundamental risks to Americans (Pelley 1). I feel that cyber-attacks are the dominant problem to global security, market, and technologies. The rise of hackers like the Anonymous exposes America to serious security, health, and financial risks. Currently, America is suffering huge financial losses and security threats subject to the increasing cyber-attacks on its systems. Cyber criminals are hacking social and financial accounts of internet users in America. They access private information and manipulate the victims to give them money. They are also hacking security systems using malware. Children are also victims of cybercrime. Only, internet censorship laws can contain this devastating
Sunday, September 22, 2019
Racial Prejudices Essay Example for Free
Racial Prejudices Essay What is prejudice? set of learned beliefs and values that lead a person to be biased against other members of other groups. -prejudices are convenient(bequem,brauchbar,passend) and inaccurate. - people are not seen as individuals, biased people label other people to special groups -prejudice is mostly based on inaccurate information about people Prejudice originates from three common parts(these parts make up a prejudiced belief): 1. Generalisations -a very broad , simple statement about a group of people -here is perhaps an appropriate point to provide an example:All catholics or when the word they figures strongly -key words for generalisations are all and they generalisations are also very inaccurate , because we are not justified in saying that all members of these group or race share the same characteristic features. G. are unfair descriptions of people and they are mostly based on very incomplete information. Having met one member from a different group with an extraordinary behaviour ,we often assume that all mebers of this group show this same extraordinary behaviour. 2. Stereotyping. -exaggerated,often negative image of a particular group of people -a stereotyp often contains a grain of truth , but this grain of truth is combined with an exaggerated and undue image of this group. Ethnocentricity -there are two types of prejudices: 1. prejudice against all outsidersyour group is the only right and proper,all other groups are excludud,other groups are portrayed as being strange and inferior. 2. prejudice against specific groups- you are able to cope with some other groups,but you disapprove a special group of their religionthats why you have a prejudice against this particular group. But this kind of prejudice does not express that your religion is the best and that all other religions are worser than your own one. You are only biased against this particular religion. -prejudice against all other groups is called ethnocentricity Prejudice and discrimination Discrimination: -Speaking of Discrimination against a special group we mean the combination of prejudice with actions In this sense the word discriminating means that we are treating a group in a negative way. -the effect of people are discriminated against:loss in terms of money ,housing,education -the forms of Discrimination: 1. verbal abuse(anti-locution)through specific termsundermines their confidence-feeling of I am not desired in this society 2. Discrimination in jobsRefusal of jobs to a groupdisadvantage in terms of jobs,income,personal decline. 3. Attack on propertydestruction of carsExpulsion because there is a lack of physical security 4. Physical attack-Assaults on group members;stabs;deathsfurther lack of security;anger;frustration;formation of self-defence groups 5. Genocidemass murder of allextermination of whole families and cultural groups. Racial prejudice or racism -always aimed at special groups -racism bases on the belief that one group(identified by their physical appearance,the skin colour) is naturally superior to other groups-the superior group therefore holds the view that other groups get inferior opportunities and treatment,the belief in superiority is only the medium or justification for repressing other groups. -racism:hostility of any group towards other groups on the basis of perceived physical features. Why do we have prejudices? several reasons: 1. the warped personality. -children brought up in a tense and repressive family-inclination towards own authoritarian attitudes -individuals resentment about his or her childhood finds an outlet in hostility towards minorities -As to Adorno the prejudice springs from harsh childhoods and defective personalities 2. Scapegoating -frustration-aggression theory combined with the use of the idea of scapegoat= The own failure of people(such as financial security,good job,status symbol) evokes frustration. The people are not acquainted with the real cause of their failure. Their frustration develops into aggression. Frequently,as a result the people search for weaker groups to lay the blame on them. This groups are guilty of an individuals failure and frustration these people taking blame for an failure of other people are described or represented by scapegoats. Conformity -friends ,family your whole environment will induce you to share their views. They prevail upon you to be prejudiced against a special group. -The group pressure will cause you to agree with the group you are member of.
Friday, September 20, 2019
The Importance Of Communication English Language Essay
The Importance Of Communication English Language Essay Within this essay I will explore the methods and importance of communication when working as a childhood practitioner. Communication is commonly defined as the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs This is a process by which meaning is assigned and conveyed in an attempt to create a shared understanding. This process involves a huge repertoire of intrapersonal and interpersonal skills including listening, speaking, questioning, observing, analysing, and evaluating. à The importance of communication within a team is perfectly demonstrated in this analogy by Wideman (2000): Communication is like engine oil: it needs to be applied to the machinery or the machinery will not start or, if it does, it will quickly falter and grind to a halt. And the oil, like communication, needs to be continuously recycled and regularly replaced with new oil as the old becomes no longer usable. But what of the quality of the oil? Too little or too thi n and it is not effective; too thick or too much and everything just gets gummed up. (Wideman, 2000). Effective communication is crucial for a team to be successful. The team needs to communicate regularly with one another because through communication cooperation and collaboration occur. Collaboration with one another is necessary in the workplace because it helps to solve problems, help maintain standards of practice and create a good rapport with all involved. Ebbeck and Waniganayake (2003, p.195) state shared decision making is one secret of successful management. In order for this to be achieved communication is essential and necessary in the workplace. Great communication skills are an absolute must it is A vital part of any centres functioning is the communication that occurs among staff (Ebbeck and Waniganayake,2003: p.197). A lack of teamwork and communication can lead to a stressful working environment and a poor quality service. In a recent presentation of mine I demonstrated through a communication exercise the importance of communication and how communication is not just verbal in nature. The exercise required all team members to communicate clearly in the communication method appropriate. The team had limitations that prevented them from communicating in the easiest form this forced them to develop a way of overcoming these barriers, communicating in a different fashion whilst also working as a team. They had two attempts to complete the task assigned to them. The first attempt went very badly as they found it very difficult to communicate with the barriers in place. However after a small group discussion they were able to devise a way to accomplish the task.à This simple exercise is a useful one to employ during a staff meeting and it teaches the value of communication and the need for effective and clear communication in order to work as a team. Communication can be viewed as an active process that is in turn influenced by the complexities and ambiguities of human behaviour. It is riddled with the potential of breakdown. Clampitt sates that We actively construct meanings within a unique vortex that includes the words used, the context of the utterances, and the people involved (2005, p.8). It is a process where elements such as any non-verbal actions, individuals own interpretation and own ascribed meaning can have an influence. Communications strategies to construct a clear and unambiguous message can encourage effective and direct communication. There are certain barriers both physical and psychological that can hinder communication as Clampitt states and it is important to be aware of these. Anything that prevents a message being understood is seen as a barrier. These are some barriers that can occur when communicating: Culture, background, and bias Our culture, background, and bias can allow us to change the meaning of a message, which can interfere with the communication process. Noise Noise impedes communication as it can both distract the sender and receiver so that concentration is hard and also muffle and distort the message being sent. Perception If we feel the person is hard to understand for instance talking to rapidly, not fluently or is not articulate enough the receiver can dismiss that person. Preconceived attitudes can also affect our ability to listen. Ourselves There is a tendency to focus on ourselves rather the person communicating which can cause conflict and confusion. Some of these factors that affect communication are ego and the feeling of superiority. Message Distractions can happen when someone doesnt look at the idea presented and chooses to focus on facts. Semantic distractions are when a word is used in a different manor than you prefer. Environmental these can include a range of stimulus that can provide potential distraction. Stress People view things differently when under stress. A message can be influenced by psychological frame of mind and our beliefs, knowledge, experience and values. Communication is vital within the childcare profession; in order for good communication it is necessary to understand the different components. Communication consists of the following methods; verbal, non-verbal communication, and written. à Verbal communication is a communication method using word of mouth. For instance à holding a conversation with someone requires the development of skills and social coordination which means having the ability to start and end conversations, the ability to show an interest and being able to interest the person you are having a conversation with. Argyle (1988) devised the Sender and Reciever Model which encodes the oral messages by the sender and decodes the messages then by the reciever. Senderà à à à ®Ã à à Encodesà à à à à ®Ã à à à Messageà à à à à ®Ã Decodesà à à à à ®Ã à à Reciever Verbal communication is used to greet people, problem solve and provide support. It can also helps with everyday tasks such as, explaining issues and procedures exchanging ideas or learning ideas. It is necessary for childcare prationers to have highly attuned social skills, as they are dealing with people every day and oral communication is central in being able to bond and to have relationships with people. Thompson 1986 argued that commuinication is imperative for two major reasons these where as follows; one to enable people to share information and two enabling people to have relationships with people. Thompson stated thatà relationship is the communcation. There are certain barriers that occur using verbal communication within the Childrens services such as semantic barriers, dialect, and language and tempo message. Other barriers include message complexity and message overload, which is when a person receives too many messages at the same time. Written communication is another useful communication channel and is very important between different professionals. Writting information down makes records more pernament and more accurate. Written informnation is unlike a verbal message which can become distorted when being verbally passed to people There are barriers in written communications such as the illegibility of peoples hand writing or if the written message is misunderstood.. The rules governing writing are also different compared to oral communication as it is necessary in written communication to maintain accuracy and darity. When writing information there is a need to check that all of the information is correct as if the information is recorded wrong it could result in problems. As problems can occur such as; delays in meeting the needs of the children and parents; not being able to make the right decision due to the vagueness of information recorded; being unable to deliver an organised service. An example of written communication documents is staff rotas showing times of work and holiday. à Lastly Non verbal communication is everything other than spoken words, this includes paralanguage this is um or ah sounds, the volume of the talking, the pace and accent. A very big part of non-verbal communication is facial expressions as these are indictors to others about our feelings, attitudes, states of mind and relationships.à Non-verbal communication can also include eye contact, proximity, posture and gestures. All three ways of communication have problems but are an effective way to communicate with others when used in the right way. Communication is about active listening as well as communicating with the necessary sincerity and compassion. Listening is a key skill and should not be underestimated.à One of the purposes of listening is to convey interest and respect for the other person and this is crucial to solve problems that arise and to also meet another persons needs as well as our own. Studies have revealed that listening is the on the whole the most frequent aspect of workplace communication (Adler and Elmhorst, 1999). Other studies have also found that Managers spend on average 65-90% of their working day listening to someone, with the percentage of time increasing with level of managerial responsibility (Kotter, 1982, Nichols Stevens, 1990). However research highlights that people generally people achieve no more than 25-50% accuracy in interpreting the meaning of each others remarks (Spitzberg, 1994). This means misunderstanding is very common. Furthermore tuning listening skills and becoming compe tent at listening would improve workplace communication significantly. There are barriers that hinder the ability to listen. For one People are very quick to jump to conclusions and form a judgement before the speaker has finished, this in turn can mean that the message intended is misinterpreted. People also have a tendency to hear what they want to hear and be inattentive while cultural issues or the interruption of the speaker can also prevent people from listening. Developing active listening skills such as listening to non-verbal as well as verbal language, paraphrasing, using feedback, and asking appropriate questions can help to identify possible misinterpretations of the message, as well as check for unintended messages. Good communication is absolutely essential and key when working with children, young people, families and carers. It is central in building trust amongst the users and staff within this context. In order to maintain relationships it needs to be an active process that involves listening, understanding and responding accordingly. Communication is both necessary on the one-on-one basis and also when working in a group and it is important to realise when to focus on the individual and when to focus on groups. Another thing to be aware of isà that communication is a two way process that is necessary to make sure the person feels valued and respected. Communication should also be matched appropriately to the stage of development, personal circumstances, and needs of the person being addressed. The culture and context when communicating needs to be thought about for instance, the professional should hold awareness and communicate appropriately if English is an additional language, the chi ld is disabled or at risk of under-achievement or other poor outcomes.à Effective communication is also about utilising the best communication method appropriately and being aware of any barriers that could occur these could include poverty, disability, anxiety, cultural differences and religious requirements. It is the managers duty to make sure communication within the team is effective. There are many ways a manager can help and improve a teams communication. The first is to keep all the communication channels open. Management should be always there to listen and actively participate with the team. A strong relationship withà management is important for communication and in turn the productivity of the team. The second is to offer some form of staff training in clear communication. Miscommunication is all too common in the working world and training in correct communication can easily help avoid miscommunication. Teaching employees to communicate in a clear and precise manor and listen carefully to the speaker can rectify this. Classes in other forms of communication can also be of help. Lastly it is good to invite feedback from staff and hold regular meetings both of which can provide a solid avenue for communication. All people are different and are better at different methods of co mmunication so providing as many avenues as possible is a good way to ensure communication is easy for others. Team meetings are a fantastic way to give everyone a chance to participate and have their say. It allows people to facilitate and contribute to decisions involving the workplace making them feel respected and that their feedback counts. à Communication is a highly complex process and to improve interpersonal communication, a fuller knowledge and understanding of communication skills are essential. Communication is not just about speaking it is about active listening, written and non-verbal ways of communication. Any team who wants to be successful needs to communicate in a direct and clear manor. Management should ensure that communication skills are practiced and that it is an ongoing process. Communication allows a team to work together effectively. Communication is an important skill especially when working as a childcare practitioner as without communication a childs needs cannot be met. COMMUNICATION EXERCISE à Have two people lead the group à ·Ã à à à à à à à Leaders need to try and physically arrange all of the players in sequential age order (youngest to oldest) à ·Ã à à à à à à à Each leader has specific limitations restricting the ease in which they can do this. Leader One cannot see and has the following limitations: à ·Ã à à à à à à à can only ask yes or no questions à ·Ã à à à à à à à cannot touch anyone Leader Two can see and can touch people but has the following limitations: à ·Ã à à à à à à à cannot speak All other players in the group can only answer yes or no to any questions and cannot move unless moved by Leader Two. à Communication Rationale The rationale for this particular communication exercise was to teach each person the importance of clear and direct communication and its importance when working as a team. Effective communication includes a range of skills which include things like body language, clear speech, eye contact and active listening. Communication activities like the one I used for my presentation allow participants to focus on these skills and understand their impact on the effectiveness of communication. The task also illustrated the importance of working as a team to overcome limitations and complete the task set. The team players had to try and understand one another using different communication strategies in order to complete the exercise successfully and within the time cap. Furthermore this task forced players to perform with limitations such as not being able to speak or not being able to use hands etc. During this game, the demand for à effective communication from each player was essential. Similarly the understanding of each teammates role on the team, as well as their own, was vital to the teams success. Players needed to understand their roles and accomplish their tasks in their roles, without trying to do everything. This communication exercise was designed to help the participants become more aware of the importance of communication in all forms whether verbal or non-verbal. They also had to uses direct and precise communication so not to confuse other team members. They also had to have an awareness and acceptance of the varied roles within a team. Awareness comes with visual and verbal communication by the individual participant and their teammates. Research Types of Communication Based on Communication Channels The process of communication can be broadly classified as verbal communication and non-verbal communication. Verbal communication includes written and oral communication whereas the non-verbal communication includes body language, facial expressions and visuals diagrams or pictures used for communication. à ·Ã à à à à à à à à à à à à à à à à à à à Verbal Communication Verbal communication is further divided into written and oral communication. The oral communication refers to the spoken words in the communication process. Oral communication can either be face-to-face communication or a conversation over the phone or on the voice chat over the Internet. Spoken conversations or dialogs are influenced by voice modulation, pitch, volume and even the speed and clarity of speaking. The other type of verbal communication is written communication. Written communication can be either via snail mail, or email. The effectiveness of written communication depends on the style of writing, vocabulary used, grammar, clarity and precision of language. à ·Ã à à à à à à à à à à à à à à à à à à à Nonverbal Communication Non-verbal communication includes the overall body language of the person who is speaking, which will include the body posture, the hand gestures, and overall body movements. The facial expressions also play a major role while communication since the expressions on a persons face say a lot about his/her mood. On the other hand gestures like a handshake, a smile or a hug can independently convey emotions. Non verbal communication can also be in the form of pictorial representations, signboards, or even photographs, sketches and paintings. phrase from some British propaganda during WWII neatly sums up the dangers of ineffective communications: Careless talk costs lives. That may be over-dramatic in most cases where communications between seafarers or between ship and shore go awry but it does illustrate the importance of effective communications and the real dangers if they go badly wrong. Evaluation This task has allowed me to understand the importance of communication within a workforce and how a team relies on communication to function. The presentation went well, I was able to get across the necessity of teamwork and the different methods of communication. The team all had limitations which meant not only did everyone have to communicate but they had to find different ways of communicating successfully. The problem was with the presentation is it lacked time; ten minutes seemed far too short. I had to limit the presentation to literally just the task and a few words prior to explain the task and why communication was important. If I had more time I would have conducted a slightly different task. The team also wasnt able to complete the task first time so I had to allow them to try again a second which was time consuming and meant I had to cut short the presentation and not summarise it as well as I would of liked to .à The negatives to the task I did conduct were that a few people did not understand the instructions I gave them at first so I had to also explain the task again fully. If I was to re do the presentation I would simplify the task. I think all in all the presentation showed the class the value of communication whether verbal or non-verbal and how teamwork is essential in any difficult situation. It was essential for them to utilise all avenues of communication to pass the task.
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